Service & Maintenance

Specialised maintenance that Australian practitioners and clinics trust!

Athlegen is totally focused on providing first class structured proactive maintenance and repairs on all products made or supplied by us. Our products are largely capital equipment and can be difficult and expensive to maintain unless they have been regularly serviced to at least minimum basic standards. If a product has not been properly maintained it can result in a gradual deterioration of the item and reduced performance, which could be viewed as poor quality by the user.

A proactive maintenance strategy is designed to extend the useful life of the equipment, reduce the likelihood of any downtime, and satisfy any regulatory requirements.

Our commitment to continual improvement in designing and manufacturing world class equipment that lasts and performs flawlessly means that any broken or worn out parts are always replaced with the latest generation of parts available for your model - improving reliability and performance.

As a specialist treatment table designer and manufacturer we know our products better than anyone and keep a good supply of spare parts in Australia. If we do not have the parts required in stock we can usually quickly manufacture the parts for your repair. Many maintenance companies service almost any product, this can lead to a lack of focus, higher repair costs and their reactive approach can extend the time the product is out of service. Often they will need multiple visits, one to identify the issue and another after they have sourced the parts required for the repair.

Our approach means that in over 95% of cases only one scheduled service visit is required, thus reducing costs. In the few areas that we do not service with our own employees, we have a network of repair experts who can carry out the work on our behalf, but by far the majority of service and maintenance issues are attended by our own staff throughout Australia.

A thorough but simple and cost effective and controlled preventative maintenance program will ensure that your Athlegen product will perform to the highest user expectations and save you money in the long run.

We are able to offer very competitive and thorough servicing packages with written reports which will satisfy regulatory requirements. Currently we have many clinics and educational institutions that have contracted us to perform an annual service and inspection. Call us today to get a quote.

Our service vision is to make your life easier, reduce your stress, and lift your capacity to heal.

Customer Feedback

“The more I study and see the Athlegen-products, the more I love them. I have the Athlegen Access massage table in my practice since 3 years and worked with one for 2 years before that - nothing compares to it ... If you ever need somebody in Perth to promote or sell them , I would be more than happy to do so…!”

~ Gitta Wright