My product has been a hero over 15 years of hard work 6 days a week. Never had a problem, then I shifted my practice and a wheel broke. I rang and ordered 2 new wheels and they arrived in a blink at a very reasonable price. Then I had trouble putting on the new wheel so I rang for help and it arrived in 2 days in the shape of a serviceman, in Adelaide. He was brilliant, charming and friendly. He fully serviced my table and changed the wheel efficiently, gave me advice and left me feeling very happy. Thanks to Richard and Pete.